Mental Health First Aid Training

Mental Health First Aid Training

Mental Health First Aid (MHFA) training is an excellent way to recognise how you can support those around you when poor mental health arises. 

Want to learn how to support your staff with their mental health? Unsure of what to say or do when a colleague is experiencing symptoms of poor mental health? Keen to learn what is expected of you as a business to help your staff with their mental health? 

As an accredited MHFA England Instructor Member, we offer the MHFAider®, Mental Health Aware and MHFA Refresher course in person and virtually.

How will this impact your workplace? 

Mental ill health costs UK employers £34.9 billion each year, in reduced productivity, sickness absence and staff turnover. We know that staff wellbeing is a significant part of having a happy, healthy and productive workforce. 

Having a number of staff trained as mental health first aiders, means they are the ‘go-to’ people for other staff in your organisation to speak to about their mental health. 

An open environment to discuss mental health creates a supportive culture for maintaining staff mental wellbeing. Having Mental Health First Aiders in your organisation means signs and symptoms of poor mental health are recognised and supported early, usually leading to a faster recovery. 

If your company is interested in finding out more about the 2-day course, we offer a FREE virtual 1-hour taster session to experience what Mental Health First Aid entails. Contact us to book this in.


What will you learn?

The MHFAider® course will build your knowledge in: 

  • Understanding what mental health is
  • How to spot signs and symptoms of poor mental health
  • Learning how to listen, reassure and respond even in mental health crisis
  • Developing confidence and learn new skills to approach and support someone experiencing poor mental health
  • Becoming more aware of your own mental health
  • Working towards reducing stigma and discrimination around mental health in the workplace.

Each learner is awarded a certificate, valid for 3 years, upon completion of the two days training, recognising them as a qualified MHFAider®. They’re able to offer initial support to individuals experiencing symptoms of poor mental health and have access to multiple benefits as part of MHFA England’s Association of Mental Health First Aiders.


The Mental Health Aware course will build your knowledge in: 

  • What mental health is and how to challenge stigma
  • An introduction to common mental health issues
  • Confidence to support someone who may be experiencing mental ill health
  • Ways to look after your own mental health and support wellbeing.


The MHFA Refresher course will build your knowledge in:

  • Keep your knowledge, awareness, and skills of mental health support current 
  • Update your knowledge of mental health and what influences it
  • Practice applying the Mental Health First Aid action plan
  • Connect with MHFAiders from other organisations to share best practice.

Once you have completed your MHFA Refresher course, you will be certified for three years and will be invited to become or stay a member of MHFA England’s Association of Mental Health First Aiders – making sure you have everything you need to feel confident when supporting others. ​ 

For both face to face and virtual courses, we run with a minimum of 3 delegates and a maximum of 16. For face to face delivery, we offer the courses in-house or at an external venue. We run open courses, open to any individual who’d like to book onto the training (see upcoming dates below). 

Whether you have a full cohort of staff, a couple of staff interested or if you’re an individual interested in the training for yourself, we have plenty of options we can discuss with you.

Our MHFA Instructor Profile Case Studies

Client Testimonials

“Being in HR, I have had many difficult conversations, although my skills have been self-taught over years of these conversations. Perceptions and research on mental health conditions have changed over the years, and its great that we are all now learning the skills we need in order to have the confidence to talk about subjects that used to be seen as taboo. I often struggle with online courses, but this one was paced well and provided enough activities and interaction. Jess is a great online trainer, which is a very different skill from delivering in the classroom. Thanks, Jess loved it!”

“Jess was lovely, encouraging and knowledgeable. The course was really informative and Jess went at a good pace and had a lot of information.”

“Very informative course and Jessica was a fabulous instructor who shared lots of useful links, applications and advice which I know I will use in the future. Great session!!”

“I felt this course has really widened my knowledge on mental health and how I can support others, I’m really glad I can now put this into practice going forward. Amazing resources and Jess the instructor is lovely, helpful and knowledgeable!”

“This has been a great course and very insightful. While I came into the course having a good knowledge of the mental health issues by participating to the course, I have gained a better understanding of how to identify and deal with them correctly. I feel like I am better prepared to have mental health conversations now. Jess was excellent throughout, she clearly very knowledgeable but also an excellent trainer!”

“I wasn’t sure what to expect from the course, but it was absolutely amazing. Jess was an incredible instructor and made the course easy to understand and very enjoyable. I could not recommend it enough.”

“Jess was incredibly knowledgeable on the subject of mental health and had a wide range of useful links and charities and support groups that could be accessed for people needing support. There was no question that she couldn’t answer!”